Real Answers for Real Account Questions
This page covers the questions our team hears every day — from how to link PayPal or Venmo to your wallet, to what happens when identity verification needs a second look. Each answer is written to reflect how things actually work inside the platform, not a generic casino policy copy-paste. If you're in Pittsburgh or Detroit and wondering why a deposit hasn't
reflected yet, the steps here walk you through the exact process: checking your payment method, confirming your wallet link, and knowing when to ping live chat. We keep this FAQ updated whenever our account flow, payment options, or support channels change, so the information you read here is current. Where state law affects availability, we say so clearly. Local payments — PayPal,
Venmo, Play+ — are the backbone of how most accounts fund and cash out, so most answers circle back to one of those three rails.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support
- State Eligibility