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How pick7 Handles Your Personal Information

Your privacy matters to how we run this platform. This policy covers every piece of information we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and access the lobby from your phone or browser — and it tells…

Account data protectionPayPal, Venmo, Play+ contextState-eligible access onlyYour right to request changesNo data sold to third parties
pick7 How pick7 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, correct, or delete the personal data we hold on your account, reach out through any of the channels below. Privacy-related requests are handled separately from general account queries so they get to the right team faster. Response times vary, but we acknowledge every privacy request we receive.

Live Chat Open the chat widget from your account dashboard and select the privacy request option. A support agent will route your request to the data team directly.
Email Support Send your privacy request to our support address listed in your account settings. Include your registered email so we can locate your record without delay.
Account Settings Some data preferences — like cookie consent and marketing emails — can be adjusted directly inside your account settings without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We use SSL encryption on every page, including checkout flows where PayPal and Play+ transactions are confirmed. Account sessions are tied to device tokens, so if you log in on your phone in Pittsburgh and then switch to a desktop browser, we recognize the returning session without requiring you to re-enter credentials each time. Data retention follows state-specific legal requirements, and we do not keep identity documents longer than necessary to meet those obligations.

Encryption in Transit

All data moving between your device and our servers travels over SSL. This covers login, payment confirmation via PayPal or Venmo, and identity verification document uploads.

Cookie Controls

We use session cookies to keep your account active and analytics cookies to understand how our lobby is used. You can opt out of analytics cookies through the cookie preference center in your account.

Retention Limits

We hold personal data only as long as your account is active or as required by the law in your eligible state. Once an account is closed, non-regulatory data is deleted on a scheduled cycle.

Third-Party Sharing

We share data with payment processors like PayPal and Play+ only to complete your transaction. We do not share your profile with advertisers or unaffiliated data brokers.

Frequently Asked Questions About Your Privacy

These are the questions we get most often about how pick7 handles personal data, what rights you have, and how to act on them. If your question isn't here, the live chat team can help during support hours.

We collect your name, email, date of birth, and the payment method you link — PayPal, Venmo, or Play+. We also log your state of access to confirm eligibility under local law.

No. We do not sell your personal information to third parties. Data is shared only with payment processors and identity verification services needed to run your account.

Send a request through live chat or the support email address in your account settings. Include your registered email address so we can locate your record and respond accurately.

Yes. You can request deletion through our support channels. We will remove non-regulatory data promptly, though some records must be kept to satisfy legal obligations in your eligible state.

We use session cookies for account continuity and analytics cookies to improve the lobby experience. You can turn off analytics cookies anytime in the cookie preference center inside your account.

No. We retain identity documents only as long as required by applicable state regulations. Once that period ends, documents are deleted from our systems on a scheduled cycle.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.