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Terms and Conditions That Protect Your Account

These terms set out the rules for opening and using your pick7 account — what you agree to when you join, how your funds are handled through PayPal, Venmo, or Play+, and what applies in your state.

US-eligible states onlyPayPal · Venmo · Play+ coveredAccount-level enforcementMobile and browser continuityUpdated terms notified by email
pick7 Terms and Conditions That Protect Your Account
HOW WE HANDLE YOUR DATA

Data, Security, and Your Account Rights

Your account data is stored securely and used only to operate your pick7 experience and meet legal obligations in eligible states. We do not sell your personal information to third parties. You can request a copy of the data we hold on your account or ask us to correct inaccurate information by contacting support with your registered email address. Account security relies on the login credentials you set — we recommend a strong, unique password and recommend against sharing access. If you believe your account has been accessed without your permission, contact support immediately so we can place a hold while we investigate.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable state regulations after closure. You can request details on retention periods via email support.

Cookie Use

pick7 uses cookies to keep you logged in across sessions and to remember your device for faster mobile access. You can manage cookie preferences through your browser settings at any time.

Account Security

Two-factor verification is available on your account and adds a second check before any withdrawal is processed. We strongly encourage enabling it from your account security settings page.

Correction Requests

To update incorrect personal information on your account, email support from your registered address with the correction needed. Identity verification is required before any personal data is amended.

TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If something in these terms is unclear or you need to dispute an account action taken under them, our support team handles policy questions directly. You can reach us through live chat in the pick7 app or browser lobby, by email, or through the in-account help center — all three paths connect to the same team.

Live Chat Open the pick7 app or browser lobby and tap the chat icon. Policy questions, account reviews, and payment disputes are handled here during support hours.
Email Support Send your terms-related question to our support address from the email on your account. We use that match to verify your identity before responding to account-specific queries.
Help Center The in-account help center has a dedicated section for terms and account policy. Start there for quick answers on eligibility, payment rules, and account closures.

Common Questions About pick7 Terms

Here are the questions we hear most often about how our terms work in practice. If yours isn't covered, live chat connects you directly to a team member who can help.

You must meet the minimum age requirement in your state and be located in a state where online gaming is permitted. Eligibility is checked at sign-up and again when you request a withdrawal.

Access to your account may be restricted based on your current location. Your account balance remains in your wallet and you can contact support to arrange a withdrawal of available funds.

Yes. Our terms apply to all deposits and withdrawals regardless of which method you use. Each payment provider also has its own terms, and both sets apply to transactions on your account.

We send notice of material changes to the email address on your account before the new terms take effect. Logging in after that date means you've accepted the updated version.

Yes. We can suspend or permanently close accounts that breach these terms, including for fraudulent activity or multi-accounting. You'll be notified by email and can contact support to appeal.

Email support from your registered address and request a data export. We verify your identity first, then provide the information we hold in a readable format within the timeframe required by applicable law.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.